Measure your room while making note of wall space, windows and door ways. Measure furniture pieces that you intend to keep. Allow two to three feet for traffic patterns. Arrange furniture around a focal point. In a bedroom, the bed and nightstand should be placed along the longest undisturbed wall. Headboards and footboards can add up to 4 inches to the length and width of the bed. When buying a table, plan on one foot of table length for each dinner guest. Order matching side pieces and chairs to ensure proper finish. When buying upholstery, start with a fabric you love then look for others that complement it. Double check all items, fabric, leather and trim numbers with the salesperson before ordering.

Concentrate on just one room at a time. Bring photos of your room and existing furniture. Bring arm covers, throw pillows, paint a carpet samples. To help match wood finishes bring a drawer of finish sample. Keep in mind, Special Orders can take weeks or months to fill. Fabric swatches can be ordered for you to help you accessorize. A deposit ranging 25% - 50% is usually required with the balance due upon delivery.

Provide clear and accurate instructions to your home. Provide two phone numbers. Make your home accessible; clear entry ways, hall ways and drive ways. Carefully inspect each item before allowing it into your home. Access all damage; problems like small scratches, dents, and broken glass can be easily corrected. Serious problems may require a home visit from a service tech. Allow time for all damage issues to be resolved. Your best protection against damage is buying from a reputable dealer such as Thomasville. Know the policies for cancellations and returns. A restocking fee may be charged when an item is cancelled or returned to cover store costs. Many stores, including Thomasville will not accept returns on Special Orders made with Customer’s Own Material.